Schaeffler’s REPXPERT service platform is designed to equip technicians with the information they need to make workshop repairs simpler, safer and more efficient. Accessing this data is now even easier than ever, thanks to the REPXPERT app and the introduction of Schaeffler’s advanced OneCode product labelling system.
Schaeffler OneCode is a unique QR code, located on the part number label on LuK, INA and FAG product boxes. Professional technicians can simply scan the code using the REPXPERT app to access a huge amount of product and technical information, with over 40,000 lines of data checked and updated daily. Alternatively, using the built-in camera function on any smartphone, will also link directly to the product information via the REPXPERT website.
One simple scan of the OneCode provides instant digital access to the entire library of REPXPERT product and technical information, including invaluable vehicle manufacturer installation instructions and specifications. This one scan also allows REPXPERT members to instantly collect their bonus points, which they can then redeem against workshop clothing, tools, and consumables in the bonus shop. Garage owners and technicians need to be aware that the old-style paper bonus coupons are no longer being put into Schaeffler product boxes, so they will need to download and install the free REPXPERT app and then login using their membership details, to continue taking advantage of their membership benefits.
Another reason to scan the OneCode, using the REPXPERT app, is that it instantly identifies and authenticates genuine Schaeffler products, providing an additional security measure for both parts suppliers and workshops, helping to ensure there is no chance of inadvertently fitting a counterfeit part.
Over 6,000 workshop professionals have installed the REPXPERT this year. To join them, simply search for ‘REPXPERT’ in the iOS or Google app stores. The app is completely free to download and install, and users can login with their existing REPXPERT membership details, or register directly from the app after installation.