JP D’Arcy, a highly professional car service and repair company, based in Island Cross in Cork, has been sharing how its impressive business development has been aided by the Autowork Online system. 

Founded in 2018, the company took on Autowork Online in November 2022 after assessing its operations. Shakira D’Arcy, Company Secretary said, “We realised, as times changed and software developed, our current system wasn’t going to work for us. We needed a cloud-based system which we could access from multiple locations and found the answer from Andy Savva – The Garage Inspector. We have attended many of Andy Savva’s seminars and found his help invaluable. He swore by MAM Software’s garage management software Autowork Online and after exploring the market, we knew that this was the product for us”.

Autowork Online is the fully-featured, cloud-based garage management package, which includes all the features required for the end-to-end running of a busy garage, from estimate to invoice without the need for additional third-party products.

Shakira comments, “Changeover of software took about a week, and this included the data transfer from our old platform. Previously, when switching software our team has had to go in for weeks of training to be ready but this was not the case with Autowork Online. We were live and working and over the following 2-3 weeks we found interesting new features and handy tips which helped enhance our business”’.

Shakira continued, “The KPI Dashboard feature is invaluable to managing the company. We can keep an eye on what works for us and what doesn’t and we can set goals for the business and staff. Personally, I find the customisability the most useful. If I was to go away for a few weeks I can adjust the number of hours available in the diary and staff can see instantly what time is available based on a handy colour code system.”

Looking to the future, JP D’Arcy has started the implementation of Autowork Online with a Motor Factor using Autopart. Shakira said, “The set-up has been complete and once this is finalised, JP D’Arcy will have the ability to look up parts with the motor factor directly, streamlining the entire parts ordering process.”

JP D’Arcy have been live for just over 6 months with Autowork Online but are already looking at other features that MAM Software have to offer to maximise profitability of their already thriving car service and repair business.

For more information visit mamsoftware.ie or call 01-626-0155.