There can be few more frustrating things for a mechanic than having a car stripped down; only to find that the replacement part delivered is not the right one. It means wasted time and dissatisfied customers, not to mention the disruption, cost and inconvenience.

Gary O’Brien of specialist supplier Harbour Radiators says he is often asked to help out when a wrong part is delivered by another supplier. He comments, “Especially with specialist parts such as radiators and condensers, it is essential to have the knowledge and expertise to make sure the right parts are supplied. There can be several variations in fittings and pipe work according to the type of model, or whether a car is manual or automatic, so without the right knowledge mistakes can be made.”

Gary says that mechanics can sometimes provide the wrong information, or suppliers who do not have particular expertise can make the wrong assumptions about what is needed. He comments, “Most of the time we are dealing with vehicle off the road situations, so getting customers the right parts first time, every time is essential.” He adds, “Our staff are experienced and very knowledgeable about the products we supply and always know what questions to ask to verify that a part is correct.”

Harbour holds large stocks of radiators, condensers, intercoolers and heaters, also offering extensive coverage on rare vehicle makes and models. Free next day delivery is available throughout Ireland and same day delivery in the Dublin area, meaning customers never have to wait long for the right parts. Gary says, “We are confident that we have the range and the stocks to meet demand and our expert team will always make sure you get the right parts for the job.”

For more information call the Harbour Radiators parts hotline on 01-453-1631.