Automotive video expert CitNOW has expanded its online offering to include eLearning for workshop customers, making it easier for workshop professionals to deliver consistently high quality video communications.

Already available for CitNOW’s dedicated Sales app, the Workshop eLearning module is now available to complement the CitNOW Workshop app. The intuitive online module demonstrates the key principles of shooting high quality video, enabling workshop staff to become master video presenters. 

The Workshop eLearning module is available free of charge through the CitNOW dashboard and is available on demand at any time that suits the user. The company says this approach will help the Service Manager when training a technician to use video as they will have seen and understood the basic techniques already and the online module can easily be revisited as a refresher for existing video presenters. The eLearning module can also be accessed by service advisors to gain a greater understanding of how workshop technicians are using video, supporting effective external communications.

Those who complete the eLearning will be awarded a certificate, which helps service managers identify trained video users when recruiting and adds an incentive for those taking part.