The after-sales team in DAF Dublin (DAF Distributors Ireland Ltd) has recently been strengthened with the addition of David Maloney who has been appointed as Workshop Controller.

David has many years valuable experience, having served his time with the Harris Group before moving on to manage workshops in both Northern and Southern Ireland.

David's main focus will be to further develop the DAF service business, with greater emphasis on customer relations. He will also concentrate on growing the all-makes servicing business, with assistance from the DAF TRP all-makes parts brand. With the ever shrinking vehicle parc, and stiff competition from independent workshops, it is a challenge David is looking forward to:

"Being dynamic and focused towards the needs of the customer is the key to success in the future. At the end of the day, good communication with the customer is vital to create a superior quality service; we act on this information and use it to develop the kind of service the customer wants". Commented David.

This is the ethos the DAF service department strives to achieve on a daily basis. Communication with the customer is paramount to ensuring cost effective quality repairs. It also cultivates a trusting relationship between DAF and their customers.