Four Peugeot Dealers in Ireland have successfully met new, stringent customer service standards. 

Set by the PSA Group under a programme called Organisation et Développement des Activités de Service (ODAS), Holcroft Motors, Drogheda were the first in both Ireland and the UK to win a seal of approval from administrators, the UK specialists, MXS International. They were followed closely by Doyles Garage, Courtown, JJ Burke Car Sales, Ballinrobe and T & C Motors, Waterford. ODAS has been introduced by the Peugeot lion-brand in their worldwide bid to consistently monitor and improve customer satisfaction, with a clear objective of continued market share growth.

The international framework programme assigns a Dealer score across a range of key criteria and evaluates total customer satisfaction. During the appraisal process, the four Main Peugeot Dealers underwent the in-depth six month stringent certification process. All aspects of customer service within their Aftersales department were monitored and graded; making appointments, welcoming the customer, workshop efficiency, explanation of work, return of vehicle and post-repair or service contact. Sean Kearns, Head of Aftersales at Gowan Distributors Limited, Peugeot Importers in Ireland said, "Holcroft Motors, Doyles Garage, JJ Burke Car Sales and T & C Motors have consistently demonstrated customer service excellence and best practice.

During the ODAS programme appraisal period, they exceeded their customer satisfaction targets, all the while achieving a balance of workshop productivity and affordable maintenance for customers." The four Main Peugeot Dealers have built up a strong and loyal customer base in their respective counties, each also recognised by Gowan Distributors Limited, Peugeot Importers in Ireland, for their strength in Aftersales. Holcroft Motors, crowned Peugeot Dealer of the Year 2014, was also presented with the much-coveted Franchised Aftersales Operation of the Year accolade at the Society Irish Motor Industry (SIMI) annual awards ceremony in 2014. Anthony Doyle, Doyles Garage Courtown, was named Peugeot Service Manager of the Year 2015, while Tony Whelan, T & C Motors was bestowed the Peugeot Parts Manager of the Year 2015 title.