Comline says it is underlining its quality credentials with the introduction of a new three-year, 36,000 miles / 60,000 km, warranty on it product range.
Comline Sales and Marketing Director, Malcolm Rosher says the company has enjoyed sustained and significant growth in recent years and the new warranty policy further underlines the confidence that Comline has in the quality of its products. He comments, "Comline is all about providing products that offer consistent, reliable quality. We sell millions of parts to customers across Europe and it’s vitally important that each one lives up to the Comline quality standard. We take this very seriously and our minimal return rates suggest that we are consistently fulfilling our quality promise. The introduction of our new warranty reflects the confidence we have in our product.”
To coincide with this new policy Comline is also investing in an all new returns and warranty process. This process will provide greater clarity for customers and ensure more effective monitoring and analysis of all returned items.
The new warranty will exclude service items, such as filters, where a replacement frequency specified by the vehicle manufacturer will be covered under warranty for the duration of this service period.