Quality service at Newmarket Motors

September 04, 2008
Quality service at Newmarket Motors LtoR:William Ward and Philip Sheridan, Volkswagen Europe, Sean and Jerry Browne and staff from Newmarket Motors, with the European Service Quality Award.
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At a Gala event in Germany recently, it was announced that Newmarket Motors, authorized dealers for Volkswagen in Cork, have been awarded a prestigious pan European Service Quality Award by Volkswagen Europe. Voted by individual customers, the award is testament to the long standing reputation Newmarket Motors has, for providing quality service, as well as the excellent relationship the dealership has with its many satisfied customers.

Newmarket Motors is the only Irish Volkswagen dealer to have won the award, which recognizes dealers who have achieved the best results in service quality and customer retention.

The criteria for being honoured with this Award are extremely thorough. Dealers are judged not only on the quality of the actual service, but on all aspects of customers’ experiences at the individual dealerships, from the communication skills of the highly trained service team right through to value for money.

On receiving the award, Sean Browne, Dealer Principal Newmarket Motors said: “I am delighted to accept this award on behalf of our Volkswagen Service Team, who work tirelessly to maintain the highest standard of service to our many customers. We are a family run company and pride ourselves on our reputation of delivering quality service and it is very satisfying for the team and I to receive such an accolade.
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