US technicians warming to online parts purchases

February 13, 2015
US technicians warming to online parts purchases
Share:

More and more US bodyshops and garages are turning to the web to purchase parts. That is the conclusion of the Aftermarket Business World Online Purchasing Habits Study which compares 2013 and 2014 stats.


Of survey respondents who said they never purchase online the figure dropped from 46% in 2013 to 39% in 2014. The number of respondents who said they purchase online parts all the time jumped from 3% in the 2013 study to 8% in 2014.

56% of respondents said they now use a smart phone or a tablet in their daily work, with more technicians open to the possibility of buying through apps.

The main reasons given for on-line parts purchases were the ability to compare prices, convenience and product availability. Meanwhile mis-ordering and shipping costs were the main reasons for not buying on the net.
PREVIOUS ARTICLE
ContiTech replace popular VW Audi timing belt kit
NEXT ARTICLE
Four new stub shafts from MEYLE

More from BODYSHOP

Matt Cleevely to deliver live EV demos at Automechanika Birmingham

Matt Cleevely to deliver live EV demos at Automechanika Birmingham

icon Matt Cleevely, founder of Clee...
Drivers have ADAS trust issues

Drivers have ADAS trust issues

icon New research from future mobil...
The Automechanika Birmingham Programme goes Live

The Automechanika Birmingham Programme goes Live

icon The official event programme f...

More from AUTOBIZ