Following successful field trials and trade show demonstrations, MAM Software has announced the general release of MAM SalesRep. MAM’s second tablet app, SalesRep empowers field-based sales representatives to strengthen customer relationships and improve productivity.
Available for Apple and selected Android tablets, SalesRep has been designed to enhance the way in which sales representatives conduct business while on-the-go. Communicating directly with their MAM business management software via Wi-Fi or 3G, SalesRep gives staff instant access to extensive customer information such as contact details, account information and transaction history. Any information entered into SalesRep is instantly reflected at the branch or head office.
Mike Jamieson, CEO at MAM Software said , “The mobile space is becoming increasingly relevant in all areas of business, with companies looking to leverage portable technology to improve business operations," He added: "MAM SalesRep is the result of our continued investment in cloud and mobile solutions, and a great example of how utilising the latest technological advancements can deliver tangible benefits to our customers."
Livingston Autoparts Ltd, a Scotland-based motor factor which took part in the trials, has already experienced significant benefits using SalesRep, as Sales Director Chris Burnside explained, “SalesRep is a powerful app that gives us instant access to vital information from our Autopart system, which allows our staff to improve customer communication.”
SalesRep enhances customer service with the ability to chase back-orders, check stock availability, re-order stock and add notes to customer accounts. It also allows staff to conduct impress stock checks and create replenishment orders straight from the app and gives related or alternative items to help generate extra revenue.
SalesRep’s graphs and charts enable staff to visualise customers’ buying patterns over a 12 month period in terms of unit sales and sales value, making it easier to identify trends and highlight opportunities for improvement.
MAM products and services are distributed in Ireland by RNH. For more information call 01-626-0155 or visit www.rnh.ie