Neither moving up nor down, the passenger window on this 2007 Citroen Berlingo was firmly stuck in place. It had failed while being closed, and the owner described the classic sound of crunching noises. A frayed cable was probably now stuck in the mechanism.

I removed the passenger door panel, fully expecting to see the cables and winder mechanism in a sorry state. This is exactly what I saw, the cable mechanism of the winder had frayed and then the loose strands had wound around the mechanism, escaping from the outer cables, causing the window to jam in place.

The access to the window regulator is a quick and simple job on this Citroen and gets a book time of under one hour. The regulator is available without the expense of the window motor, so the whole job can be completed at a reasonable cost.

Once the new regulator was in place, and the motor refitted, the window channels were given a good spray of silicone lubricant, to ensure that the window would glide up and down with little effort. For good measure, the driver’s window channels were also treated with the silicone, but as this window is often used more, it does tend to be less sticky.

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