Aftermarket information provider TecAlliance highlighted two of its key offerings for motor factors and garages at Automechanika Birmingham.

The organisation is best known for its TecDoc CATALOG database, used by factors and distributors all over Ireland. This now features more than 660 parts brands all with highly accurate data to help ensure that the correct parts are always supplied. On the stand the TecAlliance team were also able to show how TecDoc CATALOG can also often allow a factor to offer an aftermarket alternative where customers may often perceive a part to be dealer only. The team also discussed how the TecDoc CATALOG system is now integrated into the Kerridge Commercial Systems ERP platform.

With regard to garages and technicians, the TecAlliance focus was on the development of RMI technical service and repair data, which provides technicians with multiple product options for diagnostic fault finding, as well as general service and repair schedules, requirements and processes. The system contains almost seven million items of technical data, more than 21.5 million repair times, 230,000 service plans and 900,000 repair instructions.

The system also includes vehicle recall and service update information, a unique feature, which allows garages to proactively target business opportunities. By adding the Technical Service Bulletins (TSB) option to the standard RMI package, workshops are able to directly access internal vehicle manufacturer bulletins, service notices and recalls, including current changes.

Shaun Greasley of TecAlliance said, "RMI and the additional TSB option, provide workshops with information that will help their business efficiency, profitability and overall customer service level, as well as allowing them to actively target the franchised sector.”